Overview
ITIL is the one of the most sought after certifications in the IT industry. The ITIL has a comprehensive certification scheme covering various phases of ITIL life cycle phases such as Strategy, Design, Transition , Operations and Continual service improvement. ITIL Training add great value to the candidate to get exposure in standard terminologies of IT service management used across the globe. The primary purpose of ITIL program is to impart best practice knowledge in IT service management to the candidates, enabling them to implement the best practices in their organization , which adds significant value and thereby improves the economics and effectiveness.
The ITIL certified professionals are proven in contributing excellence in IT practices , as well as earn higher pay packages.
More Details about the Course
ITIL is the defacto best practice framework for IT Service management widely practiced across the globe. ITIL® Certification course aims to impart knowledge on all 26 ITIL process aligned with ITIL Foundation syllabus as per AXELOS®, UK based ITIL Governing Body.
Course Objective
- Deliver training aligned with ITIL® Foundation Syllabus as per 2016 Exam Pattern
- Impart high level knowledge in ITIL® 26 Processes and Key Concepts.
- Provide End to End support to candidates in pre and post exam processes
- Inculcate continuous learning habit through providing access to ITIL resources.
Course Audience
- ITIL certification is increasing becoming a mandatory requirement for professionals engaged in IT Service management related jobs across the industry. This certification is most relevant for:
- Technical Support Roles
- Help Desk/ Service Desktop engineers.
- IT Managers and Operations Managers
- System Administrators/Analysts
- Database Administrators
- Service Delivery Professionals
- Quality Analysts and Application Management team
- Other professional related to IT service management